Families and children matter now more so than ever, particularly during these uncertain times. Governor Ricketts has issued an Emergency Declaration for COVID-19. This content is intended to be a continuously updated document in a rapidly changing environment. It contains policy changes, opportunities for communities, and general updates connected to response to COVID-19. Please, check back often.


Governor Ricketts has issued an Emergency Declaration for COVID-19. This content is intended to be a continuously updated document in a rapidly changing environment. It contains policy changes, opportunities for communities, and general updates connected to response to COVID-19.

STATE HOTLINE for COVID-19 Information: (402) 552-6645
8AM – 8PM CST – 7 Days a Week

2-1-1 is also a resource.

Helpful Links
Follow on Facebook for updates
Basic Needs
Financial Assistance
  • Emergency Assistance (EA) to Needy Families with Children– Must have dependent child in the home
    – If already on Economic Assistance program- no separate application just call and request assistance
    – Must be sustainable
    – High priority processing – usually a 24-hour turn around
    – Only eligible one time in a 12 month period of time
    If you are on assistance already, just call to the Economic Assistance line and request emergency assistance
  • Aid to Dependent Children (ADC)The ADC Program provides financial payments to dependent children, age 18 or younger, and eligible parents who meet financial eligibility requirements.
    During the national emergency, Good Cause will be granted to all Employment First individuals who did not meet the work requirement beginning the month of March until further notice. In addition, the requirement to develop and complete a self-sufficiency ADC/TANF contract before an ADC case is approved is being waived due to “good cause.”
  • Low-Income Home Energy Assistance Program (LIHEAP)Assists low-income households in meeting energy costs. Benefits are based on family size, income level, fuel type, and geographic residency in the state. Due to the impact of COVID-19, there may be an increase in the number of households requesting LIHEAP crisis assistance. DHHS may consider the inability to pay home energy costs as a result of the impact of COVID-19 as an extenuating circumstance.
  • “When Your Income Drops” – resources and guidance
  • Financial Scam Warning regarding possible payment from Governmentfrom the Federal Trade Commission
Suspending Utility Disconnection
  • OPPDThe utility understands some customers may experience challenges during this time. To support them, Burke said OPPD will suspend disconnections for non-payment through April 30. At that time, the utility will re-evaluate this moratorium.OPPD reminds customers who pay their utility bills at our facilities or Moneygram locations, there are alternative payment methods available to limit person-to-person contact. You can pay your bill online at, via the OPPDConnect app, or by phone by calling 402-536-4131 in Omaha, or 1-877-536-4131 outside of the metro calling area.
  • Black Hills EnergyTemporarily suspending shutoff
  • Lincoln Electric SystemTemporarily suspending disconnections for nonpayment
  • Metropolitan Utilities District (MUD)Temporarily suspending water shutoff
  • Kearney
Food Security
  • NEWorks: Unemployment ServicesFile for unemployment insurance (UI) as soon as you receive notice that you are being laid-off, furloughed, let go or their place of work is closed due to COVID. Dept. of Labor has made this process more rapid and several requirements are being waived for UI claims such as searching for new work and the one-week wait period.
  • Legal Aid
  • Nebraska Department of Labor
Federal Sick Leave and Paid Family Medical Leave
Health Care
COVID-19 specific behavioral health tips
Tips for Parents
Community-specific assistance
Unconnected Youth
  • Bridge to Independence ProgramDHHS is modifying the Bridge to Independence (B2i) requirements – currently youth do not need to fulfill work requirements for the program to receive their stipend benefit
  • Virtual Town Hall for Older Foster YouthOn March 19, the United States Children’s Bureau and Think of Us hosted a Virtual Town Hall for Older Foster Youth. In this Town Hall, Dr. Jerry Milner addressed how coronavirus is impacting older foster youth and answered questions from states. Dr. Milner made it clear that he sees youth, hears youth, and is working with states to ensure that critical youth needs are getting met.
Policy / Civic Engagement
  • Nebraska LegislatureThe Nebraska Legislature is currently postponed until it is safe and necessary to call members back. During this pause in the legislative session, senators and their offices continue their work. They are collaborating with the executive branch and government agencies to implement and communicate emergency policy changes.Use link below to find your state senator. After you identify your state senator, you can look up their pages on social media by searching their name on Facebook, Twitter and Instagram. Many of them are communicating important updates for their constituents. You can also contact their offices with the information listed on their website.
  • VotingDouglas, Sarpy and Lancaster registered voters will receive vote-by-mail ballot request forms ahead of May 12 primary to reduce spread of COVID-19. Residents not in these counties can request a vote-by-mail ballot at the link
Other assistance
  • Nebraska Telephone Assistance Program (NTAP)NTAP assists qualifying low-income individuals with obtaining and keeping telephone services by lowering monthly service and connection rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children’s Health Insurance Programs (CHIP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing, or if household income is at or below 135 percent of the poverty level.
  • Lifeline Support for Affordable Communications (phone or internet)Anyone who is low income, has a housing voucher, receiving tribal help, collecting SSI or disability, etc. can apply for low-cost internet.
  • Small Business Loans
  • COVID Mutual Aid Lincoln/OmahaForum for people to request and offer help specific to needs related to COVID-19.
  • Zoom – lifting time limit on free basic accounts for schoolsZoom is temporarily lifting the 40-minute time limit on free Basic accounts for schools affected by the Coronavirus. Click the linkehow to get access for your school.
  • U-Haul (for displaced college students)Those who need storage for their belongings while they sort out where to go next, should visit the link below to find a U-Haul location near them. Offer is dependent on occupancy at facilities, and that if a facility is unable to offer a storage container, they will direct students to the next closest location.
  • SpectrumFor more information about free Spectrum broadband for those who self-identify as being affected by COVID-19, call 1-844-488-8395 or visit the link.
  • Comcast60 days of “Internet Essentials” package at no cost for low-income customers
  • Cox Communicationswill offer a low-cost home internet package for low-income families
  • Allo – free internet (Lancaster County)call 402-480-6550
  • NOISE Omaha (primarily North Omaha)List of resources and responses from the North Omaha community
  • COVID-19 Resource Toolkit

Nebraska Children and Families Foundation supports children, young adults and families at risk with the overall goal of giving our state's most vulnerable kids what they need to reach their full potential. We do this by building strong communities that support families so their children can grow up to be thriving, productive adults.

Posted in News and Events
  1. This is the newest update to our curated list. Please, share widely and check back often as we are continuously adding to the page.

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